We offer four main product lines:

• Classic Series: Traditional single-color surfaces in various color options
• Double Series: Enhanced visual definition with dual-color designs
• Triple Series: Premium multi-color options for tournament-quality facilities
• DIY Series: Custom designs for branded or signature courts

Each series is available in various colors and is suitable for both indoor and outdoor applications, with specific formulations optimized for each environment.

Our pickleball court flooring stands apart through:

• Specialized Design: Engineered specifically for pickleball, not adapted from other sports
• Performance Optimization: Balanced surface characteristics for ideal ball bounce and player movement
• Superior Durability: Enhanced resistance to UV damage, wear, and environmental factors
• Manufacturing Excellence: Stringent quality control and advanced production techniques
• Comprehensive Support: Detailed technical information and installation guidance

As a manufacturer focused exclusively on pickleball surfaces, we bring specialized expertise to every product we create.

With proper installation and maintenance:

• Indoor installations typically last 10-15 years
• Outdoor installations generally provide 7-10 years of excellent performance

Actual lifespan varies based on:

• Installation quality
• Usage intensity
• Maintenance practices
• Environmental conditions
• Subfloor stability

Our warranty covers manufacturing defects for 3 years, with additional coverage for UV stability in outdoor applications.

Yes, our surfaces meet or exceed the requirements for professional pickleball tournaments. Our Triple Series in particular is designed for tournament-level play, offering:

• Consistent ball bounce across the entire court
• Optimal surface friction for controlled player movement
• Enhanced visual definition between court zones
• Excellent visibility for players and spectators
• Durability under intensive tournament use

Many professional facilities and tournament venues have selected our surfaces for their reliability and performance characteristics.

Yes, we offer extensive customization through our DIY Series:

• Custom color selection from our extensive color palette
• Logo and text printing capabilities
• Custom court dimensions
• Special surface textures and finishes
• Customized packaging for distributors

We can also create fully bespoke solutions for unique projects with specific requirements. Contact our sales team to discuss your custom pickleball court needs.

Requesting a quote is simple:

1. Use the "Request a Quote" form on our website
2. Email our sales team at sales@pickleballcourtco.com

To receive the most accurate quote, please provide:

• Court dimensions
• Indoor or outdoor application
• Preferred product series and colors
• Installation timeline
• Shipping destination
• Any special requirements or customizations

We typically respond to quote requests within 24-48 business hours.

For the most accurate pricing, please provide:

• Exact court dimensions
• Product series of interest
• Color preferences
• Indoor or outdoor application
• Installation location
• Timeline requirements
• Quantity of courts
• Any special features or customizations
• Shipping destination details

The more information you provide, the more precise our quote will be.

Yes, we offer tiered pricing based on order volume:

• Standard pricing for single court orders
• Discounted pricing for 6+ courts
• Substantial discounts for 12+ courts
• Special pricing programs for distributors and large projects

Volume discounts are automatically calculated in our quotations based on the quantity specified.

We accept payment method:

• Wire transfer

Payment terms typically include:

• 50% deposit upon order confirmation
• 50% balance prior to shipping
• Custom terms available for established business customers

While we don't provide direct financing, we can:

• Recommend third-party financing partners
• Provide documentation to support financing applications
• Offer phased payment schedules for large projects
• Work with leasing companies for commercial installations

Contact our sales team to discuss payment flexibility for your specific situation.

Our shipping methods include:

• Roll format secured on pallets
• Protective wrapping to prevent damage
• Container shipping for international orders
• Air freight for expedited deliveries when required
• LTL freight for domestic shipments

All shipments include:

• Tracking information
• Detailed packing lists
• Installation instructions
• Maintenance guidelines

Standard production and shipping timeframes:

• Production: 10-15 business days from order confirmation
• USA shipping: 10-20 business days
• International shipping: 20-30 days depending on destination

Custom orders may require additional production time. Current lead times are confirmed at the time of quotation.

Yes, we ship to over 60 countries worldwide. Our international shipping expertise includes:

• Experience with customs requirements for various countries
• Proper documentation for smooth customs clearance
• Protective packaging designed for international transit
• Coordination with freight forwarders and customs brokers
• Consolidated shipping options for larger orders

To ensure smooth delivery:

• Provide accurate delivery address and contact information
• Ensure adequate access for delivery vehicles
• Have equipment available for unloading (forklift recommended for palletized shipments)
• Inspect shipment upon arrival and note any visible damage
• Store materials in a clean, dry area until installation
• Allow materials to acclimate to installation environment

We provide detailed delivery preparation guidelines with your order confirmation.

In the rare event of shipping damage:

1. Document damage with photographs
2. Note damage on delivery receipt
3. Contact our customer service team immediately
4. Retain all packaging materials
5. Follow our claims process for prompt resolution

We stand behind our products and will work quickly to resolve any shipping damage issues.

While our products are designed for relatively straightforward installation:

• DIY installation is feasible for residential applications with proper preparation
• Commercial installations typically benefit from professional installation
• Installation difficulty varies by product series and application
• Detailed installation guides are provided with all products
• Technical support is available during installation

We recommend professional installation for:

• Commercial facilities
• Permanent outdoor courts
• Multiple court installations
• Projects requiring warranty certification

Our pickleball court flooring can be installed over:

• Concrete (minimum 4" thickness, fully cured)
• Asphalt (minimum 2" thickness, fully cured)
• Existing sport surfaces in good condition
• Compacted crushed stone with proper preparation

The subfloor must be:

• Clean and free of contaminants
• Level (maximum 1/8" deviation over 10ft span)
• Structurally sound without significant cracks
• Properly drained (for outdoor applications)
• Moisture content within acceptable limits

While we don't directly provide installation services, we:

• Provide comprehensive installation guidelines
• Offer technical support during installation
• Supply all necessary installation specifications
• Provide installer training for distribution partners

Contact our customer service team for installer recommendations in your area.

Our surfaces are designed for minimal maintenance:

Regular Maintenance:

• Sweep court regularly to remove debris
• Clean spills promptly to prevent staining
• Wash surface periodically with mild soap and water
• Avoid harsh chemicals that may damage the surface

Seasonal Maintenance (Outdoor Courts):

• Remove leaves and organic debris promptly
• Clear snow using appropriate non-metal tools
• Address drainage issues immediately
• Inspect for seasonal damage

Detailed maintenance guidelines are provided with all products.

Minor damage can often be addressed through:

• Spot cleaning for stains
• Patching compounds for small tears or punctures
• Section replacement for larger damaged areas
• Color-matched touch-up for surface abrasions

For significant damage, we recommend:

• Consulting with our technical team
• Following product-specific repair protocols
• Considering professional repair services
• Documenting the repair process for warranty purposes

Our standard warranty includes:

• 3-year coverage against manufacturing defects
• UV stability warranty for outdoor applications
• Specific coverage terms based on product series
• Installation requirements for warranty validation
• Prorated coverage based on installation date

Warranty coverage excludes:

• Damage from improper installation
• Damage from improper maintenance
• Normal wear and tear
• Acts of nature (severe weather, flooding, etc.)
• Subfloor issues affecting product performance

The warranty claim process includes:

1. Contact our warranty department via email or phone
2. Provide purchase documentation and installation date
3. Submit photographs of the issue
4. Complete our warranty claim form
5. Arrange for inspection if required

We strive to resolve warranty claims promptly and fairly.

Our return policy includes:

• 30-day return window for unused, unopened products
• 15% restocking fee for standard products
• No returns on custom or special order products
• Customer responsibility for return shipping costs
• Credit issued after inspection of returned materials

To initiate a return:

1. Contact our customer service team
2. Obtain a Return Authorization Number
3. Package materials securely in original packaging
4. Ship to designated return address
5. Include Return Authorization documentation

Yes, we offer sample kits that include:

• Material swatches of various product lines
• Color options for each product series
• Technical specifications
• Installation overview
• Maintenance guidelines

Sample kits are available for a nominal fee, which is credited toward your order when you purchase.